Privacy Policy

Kaustav Industries Private Limited is a waste collection, transportation, management and recycling-services company based in Kota, Rajasthan. This Privacy Policy explains how we handle personal data when you visit our website, contact us or make a website-related service enquiry.

It does not replace a privacy notice or contractual term that may be provided for a specific project, employment process, vendor relationship or offline activity.

Information you provide: your name, organisation, role, telephone number, email address, site location, service requirement, material or waste-stream details, and the content of communications you send by email, telephone, WhatsApp or another channel.

Technical information: our hosting and security systems may record IP address, browser and device type, operating system, referring page, pages requested, date and time, and diagnostic or security events.

Please do not send payment-card details, government identification numbers, health data or other sensitive information unless we specifically request it through an appropriate channel for a lawful purpose.

We collect information directly from you when you contact us, and automatically through ordinary hosting, security and server-log functions when the website is accessed. We may also receive business contact information from your organisation, an authorised representative, a referral partner or publicly available professional sources.

We may use personal data to respond to enquiries; understand a site or waste requirement; prepare proposals; arrange discussions or visits; deliver and administer services; maintain business records; improve website content; prevent misuse; protect our systems; comply with legal obligations; and establish, exercise or defend legal claims.

We process personal data for the purpose described in the notice or communication presented to you, with consent where required, and for other lawful uses permitted by applicable Indian law.

The current public website does not intentionally use advertising cookies. Essential technical data may still be processed by the hosting platform to deliver pages, maintain security and diagnose problems.

If we introduce analytics, preference tools or other non-essential cookies, we will update this Policy and provide any notice or choice required by applicable law.

We may share relevant personal data with hosting and technology providers, professional advisers, contractors supporting an enquiry or service, and government, regulatory or law-enforcement authorities where legally required. We may also disclose data in connection with a genuine corporate reorganisation or transfer, subject to appropriate safeguards.

We do not sell personal data. Service providers are expected to process data only for authorised purposes and to protect it appropriately.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including enquiry follow-up, service delivery, recordkeeping, dispute resolution, safety, security and legal or regulatory requirements. Retention periods vary according to the nature of the information and relationship.

When data is no longer required, we take reasonable steps to delete, anonymise or securely dispose of it.

We use reasonable administrative, technical and organisational safeguards appropriate to the nature of the data and the risks involved. However, no internet transmission, email system or storage environment is completely secure, and we cannot guarantee absolute security.

Subject to applicable law and its commencement provisions, you may ask for information about the personal data we process, request correction, completion, updating or erasure, withdraw consent for future processing, and raise a grievance. Withdrawal does not affect processing already carried out lawfully and may limit our ability to respond or provide a requested service.

To make a request, email info@kaustavindustries.com. We may need to verify your identity and relationship to the data before acting.

This website is intended for organisations and adults seeking information about our services. We do not knowingly collect personal data directly from a child through the website without verifiable consent from a parent or lawful guardian where required. If you believe a child has submitted personal data, please contact us so we can review and take appropriate action.

Some hosting, communications or technology providers may process data in another state or country. Where this occurs, we take reasonable steps to use providers and arrangements consistent with applicable legal restrictions and safeguards.

Our website links to services such as WhatsApp, Google Maps and social networks. Those services operate independently and their own privacy policies apply. We are not responsible for their data practices.

We may update this Policy when our website, practices or legal obligations change. The revised version will appear on this page with a new “Last updated” date. Material changes may also be communicated through an additional notice where appropriate.

For privacy questions, requests or grievances, contact:

Kaustav Industries Private Limited
3-B-41-C, Chhota Chauraha, Dadabari
Kota 324009, Rajasthan, India

Email: info@kaustavindustries.com
Phone: +91 94686 26868
CIN: U90009RJ2020PTC071689

Please include enough detail for us to understand and respond to the matter. We will handle grievances within the period required by applicable law.